Delivery

Delivery Times

• Can I get delivery before Christmas?
• How long is delivery?
• Can I choose a delivery date?
• What time will you deliver?
• How do I change my delivery date?
• Can I change my delivery slot?

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Preparing for your delivery

• Do you offer an assembly service?
• How can I check if my sofa will fit?
• What do I need to do when my delivery arrives?
• Can you still deliver if there are access issues to my property?
• Do I need to clear my room prior to delivery?
• Can I put my order on hold until I'm ready for delivery?

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Making changes to your delivery

• Can I cancel my delivery?
• Can I add/remove items from my order?
• Can I change my delivery address?

There's a problem

• What happens if my delivery fails as my sofa didn't fit?
• My order is damaged
• I have received the incorrect item
• There's an item missing from my order
• What happens if I miss my delivery?
• My delivery is running late, what should I do?

COVID-19

• Can you still deliver if I have to self isolate?

General delivery questions

• How much does delivery cost?
• Can I collect my order?
• Do you deliver to Northern Ireland?