Our friendly team are available Monday to Saturday 9am - 5pm.
Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need further support you can chat to us on Whatsapp.
Please only send one message at a time. Don't worry, our team will be in contact as quickly as we can.
Please also get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.
Help Centre
You will find lots of information in our brand new Help Centre.
Click here to visit the Help Centre
Why don't you have a phone number?
Sofa Club does not have a call centre and we're not set up to handle high volumes of phone calls.
The brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.
If you have an urgent delivery issue you can request a call from the team.
Can I email Sofa Club?
Yes! Please send your email to customersupport@sofa-club.co.uk
You can expect a reply within 48 hours, except during busy sale periods, which may take slightly longer.
For a faster response though, we do encourage you to chat through Whatsapp.
Email
Replied to within 48 hours
customersupport@sofa-club.co.uk
Visit A Lounge
https://sofaclub.co.uk/pages/find-us
Sales
Click here to book a sales call
Click here to book a video call
Issue with your sofa?
Panther