The day has arrived and your sofa is on it's way! Our delivery drivers will carefully install your new furniture in the room of your choice, once this has been completed ....
Please take a good look at your order, and let us (and the delivery people) know if there are any issues.
Before you accept delivery and sign for your new sofas we always recommend that you inspect the furniture thoroughly, check everything to make sure you’re happy with your items. If there are any issues please make a note on the POD what the issue is before you sign and take ownership.
It’s very unusual for any orders to be delivered with items missing. In the unlikely event that this happens, please make sure you alert the delivery team at the point of installation. They’ll be able to let us know so that we can look into the issue further and arrange for the missing item to be delivered as soon as possible.