Our friendly delivery drivers will happily provide a complimentary assembly service. As part of this they will also remove your packaging and recycle it for you. If you're unsure if you're keeping your order, you'll need to keep hold of this as you won't be able to return without it.
Before you accept delivery, we always recommend that you inspect the furniture thoroughly, and check everything to make sure you’re happy with your items. If there are any issues please let your delivery team know so they can take pictures and make a note of the reason.
It’s very unusual for any orders to be delivered with items missing. In the unlikely event that this happens, please make sure you alert the delivery team at the point of installation. They’ll be able to let us know so that we can look into the issue further and arrange for the missing item to be delivered as soon as possible.
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